"The Embrace" (15"x12")

At GoodGuyWithAGun, we strive to ensure your complete satisfaction with every purchase you make. We understand that sometimes you may need to return or exchange a product, and we are here to assist you. This return policy outlines the guidelines and procedures for returning or exchanging epoxy jewelry items.

• Eligibility for Returns:

  • Epoxy jewelry items purchased directly from GoodGuyWithAGun are eligible for returns or exchanges.
  • Customized or personalized epoxy jewelry, such as items with specific names or engravings, may not be eligible for return unless there is a manufacturing defect.

• Return/Exchange Period:

  • You have 30 days from the date of delivery to initiate a return or exchange request.

• Condition of Items:

  • To be eligible for a return or exchange, epoxy jewelry items must be in their original condition, unworn, and undamaged.
  • Ensure that all original tags, packaging, and accompanying accessories are included.

• Return/Exchange Process:

  • To initiate a return or exchange, please contact our customer service team at goodguywithagun.activist@gmail.com.
  • Provide your order number, the item(s) you wish to return or exchange, and the reason for the return.
  • Our customer service representative will guide you through the necessary steps and provide you with a Return Authorization Number (RAN) if applicable.
  • Securely package the item(s) in the original packaging or a suitable alternative to prevent damage during transit.
  • Include the RAN on the outside of the package.
  • Ship the item(s) back to us using a trackable and insured shipping method. The cost of return shipping is the responsibility of the customer, unless the return is due to a manufacturing defect or an error on our part.

• Refunds and Exchanges:

  • Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund or exchange.
  • If approved, refunds will be issued using the original payment method, excluding any shipping charges.
  • Exchanges will be processed, and the replacement item(s) will be shipped to you promptly.
  • In the case of a manufacturing defect or an error on our part, we will cover the return shipping costs.

• Non-Returnable Items:

  • For hygienic reasons, earrings or other pierced jewelry cannot be returned unless they are defective or damaged upon arrival.

• Final Sale Items:

  • Items marked as "Final Sale" or purchased during clearance sales are not eligible for return or exchange unless they are defective.

• Damaged or Defective Items:

  • If you receive a damaged or defective epoxy jewelry item, please contact our customer service team immediately with a detailed description and supporting photographs.
  • We will work with you to resolve the issue promptly, either through a replacement, repair, or refund.

Please note that this return policy is subject to change without prior notice. We recommend reviewing the policy each time you make a purchase. For further clarification or assistance, please reach out to our customer service team.

Thank you for choosing GoodGuyWithAGun. We appreciate your business and strive to provide the best possible shopping experience.

Thank you for choosing our unique jewelry made from epoxy, bullets, and leaves. We are committed to ensuring a seamless and satisfactory shipping experience for all our customers. Please review the following shipping policy details to understand how we handle shipping and delivery of your orders.

• Order Processing: a. Order Confirmation: Once you place an order, you will receive an email confirming your purchase and providing you with an order number. b. Processing Time: Please allow approximately 3-5 business days for us to process and prepare your order for shipping. Our jewelry is handmade with meticulous attention to detail, so we appreciate your patience.

• Shipping Methods and Carriers: a. Domestic Shipping: We offer shipping within the United States. Our preferred carrier for domestic shipments is UPS & USPS. However, we reserve the right to choose an alternative carrier based on factors such as location, shipping method, and order size. b. International Shipping: At present, we do ship internationally but only based on certain regions/countries. Please contact goodguywithagun.activist@gmail.com for more details. 

• Shipping Fees: a. Domestic Shipping: The shipping fees for domestic orders are calculated based on the destination, package weight, and selected shipping method. The applicable shipping fee will be displayed during the checkout process. b. International Shipping: As mentioned earlier, please contact us for rates based on country shipping to.

• Delivery Estimates: a. Domestic Orders: Once your order has been processed and shipped, you can expect delivery within 7-12 business days. However, please note that delivery times may vary depending on your location, unforeseen circumstances, and seasonal demands. b. International Orders: As stated earlier have specific requirements and will need additional research before shipment is guaranteed, based on region/country.

• Order Tracking: a. Domestic Orders: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website or through the provided tracking link. b. International Orders: The same for international orders and shipping.

• Shipping Address: a. Responsibility: It is the customer's responsibility to provide accurate and complete shipping information, including the recipient's name, shipping address, and contact details. We will not be responsible for any delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

• Shipping Restrictions: a. Legal Compliance: Please ensure that your purchase complies with all local, state, and federal laws and regulations regarding the shipping and possession of jewelry made from bullets. We will not be responsible for any legal issues that may arise from the shipping or possession of our products. b. International Restrictions: the same applies based on country/region.

• Shipping Insurance: a. Coverage: All domestic orders are automatically covered by shipping insurance to protect against loss or damage during transit. If your package is lost or damaged, please contact us within 30 days of receiving your order to initiate a claim.

• Returns and Exchanges: a. For information regarding returns and exchanges, please refer to our separate Returns and Exchanges Policy.

• Contact Information: If you have any questions or need assistance regarding our shipping policy, please feel free to contact our customer support team at goodguywithagun.activist@gmail.com.

Please note that this shipping policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay informed about any updates or modifications.